This policy explains what personal data we collect when you use simplebroadband.co.uk, why we collect it and what rights you have. We keep data collection to a minimum: you can read every page on the site without telling us who you are.
Who we are
The data controller is [legal name of owner or company], [registered or trading address]. [ICO registration number, if registered.] For any privacy question, email [privacy contact email].
Data we collect
| Data | When we collect it | Why |
|---|---|---|
| Technical data: IP address, browser type, device type, pages visited, date and time | Every visit, through our server logs | To run the site securely, prevent abuse and fix errors |
| Usage data, such as pages viewed and links clicked | Only if you accept analytics cookies | To understand which pages help readers and improve the site |
| Affiliate click data | When you click a deal link or use the postcode checker | So our affiliate partner can confirm that a sale came from our site |
| Name, email address and message | Only if you email us | To reply to you |
We don’t ask for or store your postcode or address. When you use the postcode checker, you enter your address on a service run by [affiliate partner name], and their privacy policy applies to that data.
Our lawful bases
Under UK data protection law, we rely on:
- legitimate interests, to run and secure the site and to reply to your messages;
- consent, for analytics and other non-essential cookies, which you can withdraw at any time through our cookie settings.
Who we share data with
We don’t sell your personal data. We share limited data only with:
- our hosting provider, [hosting provider name], which hosts the site;
- our analytics provider, [for example Google Analytics], if you accept analytics cookies;
- our affiliate partner, [affiliate partner name], and the broadband providers it works with, when you click a deal link;
- authorities, if the law requires us to.
Data stored outside the UK
Some of our service providers may process data outside the UK. Where they do, we rely on safeguards recognised under UK law, such as UK adequacy regulations or the International Data Transfer Agreement.
Keeping your data
| Data | Kept for |
|---|---|
| Server logs |
[for example 30 days]
Analytics data
[for example 14 months]
Emails you send us
Up to [for example 2 years] after our last contact
Your rights
You have the right to:
- ask for a copy of the personal data we hold about you;
- ask us to correct or delete it;
- object to, or ask us to restrict, how we use it;
- withdraw consent for cookies at any time;
- receive your data in a portable format, where this applies.
To use any of these rights, email [privacy contact email]. We will reply within one month.
If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office at ico.org.uk. We would appreciate the chance to put things right first.
Children
The site is written for adults choosing broadband, and we don’t knowingly collect data from children.
Security
The site uses HTTPS encryption, and we limit access to our server and accounts to the people who need it.
Changes to this policy
We will update this page if the way we handle data changes. The date at the top shows the latest version.