Terms and conditions

These terms apply to your use of simplebroadband.co.uk (“the site”). By using the site, you agree to them. If you don’t agree, please don’t use the site.

About us

The site is run by [legal name of owner or company] (“we”, “us”), [company number, if a company], of [registered or trading address]. You can contact us at [contact email].

The service we provide

Simple Broadband publishes information, guides and recommendations about UK home broadband. We are not a broadband provider. We don’t sell broadband, take orders or handle your account with any provider. When you choose a deal, you enter into a contract directly with that provider, on that provider’s terms.

Deal information and accuracy

We check prices, speeds, rewards and contract details regularly, and each table shows the date we last checked it. Deals can change at any time, and availability depends on your address.

Before you order, always confirm the price, contract length, any price rises, set-up fees and reward terms on the provider’s own website and in the contract summary the provider must give you. If our information differs from the provider’s, the provider’s terms apply.

Our recommendations are general information to help you compare options. They are not financial or legal advice, and they don’t take account of every personal circumstance.

Affiliate links

Some links on the site are affiliate links. If you click one and buy a service, we may receive a commission from the provider or our affiliate partner. This doesn’t change the price you pay. Our affiliate disclosure explains how this works.

Postcode checker

Our postcode checker is provided with the help of [affiliate partner name]. When you use it, you may be taken to a page run by that partner or a provider, and their terms and privacy policy will apply there.

Links to other websites

The site links to provider websites and other third-party sites. We don’t control those sites and aren’t responsible for their content, availability or how they handle your information.

Using the site

You may view, download and print pages for your own personal, non-commercial use. You must not:

  • copy, republish or sell our content without written permission;
  • use automated tools to scrape or harvest data from the site;
  • try to gain unauthorised access to the site or interfere with how it works;
  • use the site in any way that breaks the law.

Intellectual property

The text, design, graphics and tools on the site belong to us or are used with permission. Provider names and logos belong to their owners and are used only to identify their services.

Our liability

We work hard to keep the site accurate and available, but we provide it “as is”. We can’t promise that it will always be available, error-free or up to date.

To the extent the law allows, we aren’t liable for any loss arising from your use of the site or your reliance on information on it, including any loss arising from a contract you enter into with a provider. Nothing in these terms limits or excludes liability that cannot be limited or excluded under the law of England and Wales, including liability for death or personal injury caused by negligence, or for fraud.

Changes to these terms

We may update these terms from time to time. The date at the top shows when they last changed. Please check this page when you use the site.

Law and disputes

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.

Contact

Questions about these terms? Email [contact email].

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