Mobile Guides

These guides cover the parts of mobile that confuse people, from SIM only plans and phone contracts to coverage, switching and a child’s first phone. Each guide sticks to one question and ends by pointing you to our mobile deals comparison when you are ready to pick a deal.

Choosing a deal

Networks and coverage

Switching and bills

  • Switching mobile provider: how to keep your number with a PAC code and what to check on exit fees.
  • Mobile price rises: how in contract rises work now, when you can leave and which providers hold their prices.
  • Credit checks: why networks run them, what happens if you fail one and the options that do not need one.

Phones

eSIM and travel

  • eSIM in the UK: what an eSIM is, which phones and networks support it and how to set one up.
  • Using your phone abroad: roaming charges in Europe and beyond, and how to avoid a bill you did not expect.

Guides for your situation

Your situationWhere to start
Happy with your phone, want a cheaper billSIM only deals
Want a new phone and a plan togetherPhone contracts
Weak signal at homeMobile coverage
Moving network but keeping your numberSwitching mobile provider
Worried about a credit checkCredit checks
Buying for a childA child’s first phone
Tight budgetBudget phones and refurbished phones
Travelling abroadUsing your phone abroad and eSIM

Ready to compare?

Our mobile deals comparison lets you filter by phone, network, data and upfront cost. If you want home internet as well, see our broadband deals.

FAQs

Which mobile network should I choose?

It depends on where you live, so check coverage at your address first. Testers also rank the networks differently. RootMetrics named EE the top overall network for the first half of 2026, while Opensignal gave O2 its coverage award in January 2026.

Can I keep my number when I switch?

Yes. Text PAC to 65075 and your provider replies within a minute with a code that lasts 30 days. Your new provider then moves the number, normally within one working day. If you have several numbers on one account, you need to ask for the code online or by phone.

Do mid contract price rises still happen?

Yes. On contracts agreed since 17 January 2025, a provider must show any planned rise in pounds and pence before you sign, but rises still go ahead. Check the figure on the deal page before you order.

Do I still need to worry about 3G?

No. All four networks have now switched off 3G. 2G is due to close from 2029 to 2030, which mostly affects very old handsets.

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