Virgin Media Volt gives you extra broadband and mobile benefits when your household has Virgin Media broadband and an eligible O2 Pay Monthly plan. These include faster broadband, double mobile data, international roaming and WiFi Max at no extra cost.
You don’t have to buy a new broadband package if you already use both providers. The Virgin Media and O2 accounts must be registered at the same address, but they can be in different people’s names.
What does Virgin Media Volt include?
| Benefit | What you get |
|---|---|
| Broadband speed boost | Upgrade to the next available speed, up to Gig1 |
| Double O2 data | Twice the mobile data on eligible O2 Pay Monthly plans |
| WiFi Max | At least 30Mbps in every room or £100 bill credit |
| WiFi Pods | Up to three Pods if needed |
| International roaming | O2 Travel Inclusive Zone covering 75 destinations |
| O2 Extras | Entertainment and other subscriptions on selected mobile plans |
| O2 Priority | Access to rewards, offers and ticket presales |
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Virgin Media Volt features and benefits
Free broadband speed boost
Volt upgrades your broadband to the next available speed without increasing your broadband subscription charge. For example, Virgin Media M250 can move to M350, while M500 can receive Gig1 speeds where available.
The upgrade is limited to Gig1. If you already have Gig1, Volt will not increase your speed to Gig2. The speed boost also does not include Virgin Media’s symmetrical upload add-on.
You can compare the available speeds in our Virgin Media broadband plans guide.
Double O2 mobile data
Volt doubles the data allowance on eligible O2 Pay Monthly plans in your household. For example, a 10GB plan becomes 20GB, while a 50GB plan increases to 100GB.
If you have several qualifying O2 SIMs registered at the same address, each can receive double data. Plans that already include unlimited data do not receive an additional allowance.
Free WiFi Max
Volt includes Virgin Media WiFi Max without an additional monthly charge. It guarantees at least 30Mbps download speed in every room of your home or a £100 bill credit, subject to the guarantee conditions.
Virgin Media can supply up to three WiFi Pods if your Hub cannot provide sufficient coverage. This is particularly helpful in larger homes with upstairs bedrooms or rooms separated by thick walls.
The service works with compatible Virgin Media Hubs. Our Hub 4, Hub 5 and Hub 5x comparison explains their Wi-Fi capabilities.
Roaming in 75 destinations
Eligible O2 customers get the Travel Inclusive Zone, which covers 48 European and 27 additional worldwide destinations, including the USA, Canada, Australia and New Zealand.
European roaming has a 25GB fair usage limit. In the 27 additional destinations, inclusive data is speed-capped at 500kbps, which is enough for messaging and basic browsing but can be slow for video streaming.
O2 Extras and Priority
Selected O2 plans include an entertainment or other subscription for a limited period. Depending on your tariff, you may get Disney+, Amazon Prime, Audible or another available Extra.
O2 Priority also provides offers, rewards and early ticket access for concerts and events. These perks are available to qualifying O2 customers and are not exclusive to Volt.
How to get Virgin Media Volt
If you already have Virgin Media broadband, you can qualify by taking an eligible O2 Pay Monthly SIM or mobile contract. Existing O2 customers can join Virgin Media to receive the same benefits.
Volt benefits are normally activated automatically within 14 days when both services are registered at the same address. Customers who joined both providers before 18 October 2021 may need to activate Volt through My O2 or My Virgin Media.
Virgin Media also offers broadband and SIM bundles with Volt benefits included. You can choose from different O2 mobile plans depending on how much data and which extras you need.
Volt and Max Volt are not the same thing. Volt refers to the broadband and mobile benefits. Max Volt is a specific bundle combining broadband, television and an O2 SIM.
Virgin Media Volt pros and cons
Pros
- Free broadband speed upgrade up to Gig1.
- Double data on eligible O2 mobile plans.
- WiFi Max included without extra charges.
- Up to three WiFi Pods and a £100 coverage guarantee.
- International roaming in 75 destinations.
- Existing customers can qualify without changing broadband providers.
- Members of the same household can hold the two accounts.
Cons
- Requires both Virgin Media broadband and an eligible O2 Pay Monthly plan.
- Broadband and mobile have separate contracts and bills.
- Gig1 customers do not receive a further broadband speed increase.
- Customers with unlimited O2 data cannot benefit from double data.
- Roaming has data or speed restrictions.
- Extra O2 mobile charges may outweigh the savings if you don’t need the mobile plan.
- Virgin Media Essential and O2 Essential plans do not qualify.