Hyperoptic 1Gb Hyperfast offers an average download speed of 900Mbps and an average upload speed of 900Mbps. It suits households that regularly send large work files, back up several computers online or download games on more than one console. The symmetrical upload speed for sending files is the biggest difference from gigabit packages such as BT Full Fibre 900 and standard Virgin Media Gig1.
Start with your flat or house number. Hyperoptic connects individual buildings, so two homes on the same street can see different deals and installation options.
Plan details
| Package feature | Hyperoptic 1Gb Hyperfast |
|---|---|
| Average download speed / average upload speed | 900Mbps / 900Mbps |
| Network | Hyperoptic’s own fibre network. In some blocks, Ethernet connects the individual flat to the building’s fibre connection |
| Router | Hyperhub included. Model can vary |
| Contract options | 12 months, 24 months or monthly rolling, depending on address |
| Monthly price and setup | Address-specific. See the current deal above |
| Scheduled price change | Birthday offer: £15 to £27 from month 16. Other deals: £4 on 1 April where specified in the contract |
| Minimum download speed | Confirmed in your contract summary |
| Optional extras | Home phone, Total Wi-Fi at £7 a month and a static IPv4 address at £5 a month |
| Satisfaction period | 30 days from activation. Charges for services already used can apply |
Pros and cons
| Pros | Cons |
|---|---|
| Large uploads take a fraction of the time they take on standard BT Full Fibre 900. | Total Wi-Fi costs extra if the hub leaves rooms with weak reception. |
| A Gigabit Ethernet port can make full use of the plan. | Ordinary streaming and video calls gain little over 500Mb. |
| A rolling 1Gb option suits short lets where it is offered. | Inbound IPv4 port forwarding requires a paid static IP. |
What you can do with Hyperoptic 1Gb speeds
Hyperoptic measures its peak-time average with one device connected by Ethernet. At home, everyone shares the available bandwidth. The figures below show what is left when large transfers run alongside other activities.
| Activity | Example | Bandwidth or transfer time |
|---|---|---|
| Two simultaneous game updates | Limit each download to 300Mbps | 600Mbps in use, leaving 300Mbps of download bandwidth |
| Backing up work during video meetings | Cap the backup at 750Mbps and allow 5Mbps each way for each of three calls | 765Mbps of upload bandwidth in use, leaving 135Mbps |
| Sending a video project | Upload a 60GB folder with the full 900Mbps available | About 8 minutes 53 seconds |
The upload calculation uses decimal gigabytes. A slower cloud service, computer or Wi-Fi connection can extend the transfer.
Hyperoptic 1Gb vs 500Mb
The 500Mb Ultrafast package offers an average download speed of 527Mbps and an average upload speed of 523Mbps. It already has enough bandwidth for several people to stream, work and play online at once. The reason to upgrade is the time you save when the files themselves are large.
| 40GB transfer | 500Mb Ultrafast | 1Gb Hyperfast |
|---|---|---|
| Calculated download time | 10 min 7 sec | 5 min 56 sec |
| Calculated upload time | 10 min 12 sec | 5 min 56 sec |
| 24-month birthday offer total, before setup or extras | £441 in total | £468 in total |
Under the birthday offer, both speeds cost the same for the first 15 months. The price difference comes in the final nine months. Check the full cost of the shorter contract options if you want more flexibility.
Hyperhub router and Total Wi-Fi
Hyperoptic supplies a Hyperhub with the 1Gb package. One model in its Wi-Fi 6 range, the Zyxel EX3301, has four Gigabit Ethernet LAN ports. A computer with Gigabit Ethernet can use the plan’s 900Mbps without a 2.5Gbps adapter. If you already have Hyperoptic, check the label on your Hyperhub router before comparing its wireless performance with a newer model.
For a room with weak reception, Total Wi-Fi adds a Minihub that works with a compatible Hyperhub under one network name. It can improve speeds in that room by improving the signal. For a console or work computer that stays in one place, an Ethernet cable is the more consistent way to use the connection.
Hyperoptic 1Gb with home phone
You can order 1Gb Hyperfast as broadband only or add Hyperoptic’s phone service. A standard handset plugs into the Hyperhub’s phone socket. The phone needs the hub and broadband connection to be working.
The standard phone service includes the first 60 minutes of each call to UK landlines on evenings and weekends. Daytime weekday calls are charged unless you add the Anytime UK Landline plan. To keep your number, request a transfer when ordering and leave your old phone service active until it completes.
Hyperoptic 1Gb for gaming
The main difference you’ll notice is the wait for a new game or a large update.
| Download size | Calculated time at 900Mbps |
|---|---|
| 35GB update | 5 min 11 sec |
| 100GB game | 14 min 49 sec |
| 160GB game and add-ons | 23 min 42 sec |
These are transfer times at the full average download speed. Store servers, Wi-Fi and console installation can add to the wait.
SpeedGeo’s 2026 London results recorded a 7ms ping for Hyperoptic across the connections tested. That figure covers Hyperoptic connections across the sample. Your ping in a game also depends on the server and its location. Moving from 500Mb to 1Gb makes downloads faster. If ping spikes only when someone starts a large transfer, try Ethernet and limit the transfer speed during play.
Hyperoptic shares public IPv4 addresses using carrier-grade NAT (CGNAT). Most online play works as usual. If you host a game server that needs incoming IPv4 connections, order a static IPv4 address and set up port forwarding on the router.
Hyperoptic 1Gb for streaming
Three Netflix streams in 4K need 45Mbps in total at Netflix’s recommended speed. That is 5% of the package’s download bandwidth. Even several televisions streaming at once leave room for much larger downloads.
For a household that broadcasts as well as watches, YouTube recommends a video bitrate of 34Mbps for a 1440p live stream at 60fps using H.264. Two such streams use 68Mbps of upload bandwidth before audio and overheads. The extra bandwidth matters most when live broadcasts coincide with cloud backups or other large uploads.
Availability and installation
Hyperoptic broadband is available building by building. If the necessary equipment is already in your home, Hyperoptic can sometimes activate the line remotely. For a new installation, an engineer agrees the cable route, fits or connects the equipment and tests the router. Most appointments take one to three hours. A flat that needs new cabling can require permission from the landlord or building manager.
Hyperoptic can manage the switch from your existing broadband provider through One Touch Switch. Its 24-month 1Gb plan can also come with up to £300 in bill credit towards an early termination charge, depending on the offer at your address and the charge from your existing provider.
Is Hyperoptic 1Gb any good?
Hyperfast is worth paying for if sending a large file is a regular part of your working day or several people in your home download games and media. Its 900Mbps average upload speed is the clearest reason to choose it over a gigabit package with a much slower upload.
If your busiest evenings consist of streaming, gaming and video calls, 500Mb will handle them. Choose 1Gb when the price difference is small or faster transfers would save you time every week.
Alternatives to Hyperoptic 1Gb
| Alternative | Average download speed / average upload speed | Why compare it? |
|---|---|---|
| Community Fibre 1Gbps | 1,000Mbps / 1,000Mbps | A London alternative with a higher speed in both directions and a Wi-Fi 7 router. |
| BT Full Fibre 900 | 900Mbps / 110Mbps | The same average download speed on the Openreach network. |
| Sky Full Fibre Gigafast | 900Mbps / 90Mbps on Openreach or 900Mbps / 900Mbps on CityFibre where offered | A gigabit option if you also want Sky TV. Check which network serves your address. |
| Virgin Media Gig1 | 1,130Mbps / 104Mbps | Faster for large downloads. Hyperoptic is quicker for sending the same file. |
| Zzoomm 1000 Full Fibre | 1,000Mbps / 1,000Mbps | A close alternative for large file transfers in towns served by Zzoomm. |
Hyperoptic 1Gb FAQs
Can I upgrade from Hyperoptic 500Mb to 1Gb during my contract?
Check My Plan in My Account for the 1Gb upgrade. Hyperoptic allows upgrades during the minimum term in most cases. It can apply the change immediately or on the next billing date. Check the new monthly charge and whether the upgrade starts a fresh minimum term before accepting it.
Why does my Hyperoptic 1Gb wired speed test stop near 100Mbps?
Check the Ethernet link speed shown by the computer. A connection that has negotiated at 100Mbps will limit the result even on a 900Mbps line. Try another Cat5e or Cat6 cable, bypass any Ethernet switch or powerline adapter, then repeat the wired speed test.
What if Hyperoptic 1Gb falls below the minimum download speed?
Use the figure in your contract summary and report a persistent shortfall to Hyperoptic on 0333 332 1111. Its guarantee can let you leave without an early termination charge if the line falls below the minimum for at least three consecutive days during the fix period and Hyperoptic cannot resolve the fault within that period. The usual fix period is 30 days from your first call to report the issue.
Can I use my own router with Hyperoptic 1Gb and keep my home phone?
You can use a compatible router for broadband, but Hyperoptic’s phone service needs the Hyperhub. If your aim is better Wi-Fi, keep the Hyperhub connected for the phone and run your own mesh equipment in access point mode.
Can I get Hyperoptic 1Gb on the Fair Fibre social tariff?
Yes. Hyperoptic offers 1Gb on Fair Fibre at selected addresses for households that meet its benefits requirements. The package is monthly rolling and comes with free installation and activation.