Plusnet Full Fibre 900 Broadband

Full Fibre 900 is Plusnet’s fastest broadband package. It offers a 900Mbps average download speed and a 115Mbps average upload speed, making it suitable for frequent large transfers and homes where several people put the connection to heavy use.

The supplied Hub Two handles the package through its Gigabit Ethernet ports. Getting close to the full speed on one wireless device is harder, so how you connect matters when choosing this plan.

Plan details

FeaturePlusnet Full Fibre 900
Average download speed / average upload speed900Mbps / 115Mbps
Minimum guaranteed download speed500Mbps
NetworkOpenreach fibre to the premises (FTTP)
RouterPlusnet Hub Two with dual-band Wi-Fi 5
SetupFree
Scheduled price rise£4 a month each 31 March
ServiceBroadband only
Included extrasSafeGuard website filtering and Plusnet Protect powered by Norton for 24 months

Pros and cons

ProsCons
Plusnet’s fastest package for frequent game and work downloads.The Hub Two’s Wi-Fi 5 hardware limits the benefit for many wireless devices.
Plenty of bandwidth to share between several demanding users.The 115Mbps average upload speed trails rivals offering gigabit uploads.
Faster cloud backups than on Plusnet’s other packages.

What you can do with Full Fibre 900 speeds

Full Fibre 900 gives large downloads more bandwidth to share. Its upload speed also helps when work files need sending while other people are using video calls.

ActivityExampleBandwidth or transfer time
Two people downloading large filesLimit each transfer to 350Mbps700Mbps of download bandwidth in use, leaving 200Mbps
Cloud backup during work callsAn 80Mbps backup alongside four 1080p Zoom calls95.2Mbps of upload bandwidth in use, leaving 19.8Mbps
Sending a 20GB video projectTransfer at the 115Mbps average upload speedCalculated time: 23 min 11 sec, versus 35 min 33 sec at Full Fibre 500’s 75Mbps average upload speed

These budgets assume the connection delivers the quoted average speeds. Transfer times use decimal gigabytes and exclude overheads. A remote server or a slow storage drive can extend the wait.

Plusnet Hub Two router

The Plusnet Hub Two has three Gigabit Ethernet LAN ports for wired devices and a separate Gigabit WAN port for the Openreach fibre box. Its 5GHz radio uses Wi-Fi 5; the 2.4GHz radio uses Wi-Fi 4.

For a desktop or console, Gigabit Ethernet is sufficient for the package’s 900Mbps average download speed. Check the whole wired connection, including any switch or adapter. A 100Mbps link anywhere along that path will prevent the device from using the full broadband speed.

Wi-Fi needs a different check. For example, Intel’s Wireless-AC 8265 laptop adapter has a maximum connection rate of 867Mbps before overheads, so it cannot deliver a 900Mbps download. A newer laptop also connects using Wi-Fi 5 when paired with the Hub Two. The speed shown for the wireless link is not the speed available to an app.

If most of your heavy use is wireless, consider a newer router or mesh equipment alongside the broadband package. For a mesh Wi-Fi system, Gigabit Ethernet between units helps avoid the loss of speed caused by a weak wireless link between them.

Switching to Plusnet Full Fibre 900

Your home needs an Openreach full fibre connection for this package. A working Openreach optical network terminal (ONT) can usually be reused, allowing remote activation. An upgrade from another Plusnet full fibre package normally uses the same fibre box and Hub Two.

Where fibre has not reached the home, Openreach installs the cable and ONT. The installation visit normally takes a couple of hours, and someone aged 18 or over must be present. Agree the location of the fibre box and router with the engineer, particularly if you intend to connect a computer by cable.

Plusnet handles a switch from another broadband provider through One Touch Switch. Full Fibre 900 does not include a home phone service. If you want to retain a number from an existing broadband and phone package, arrange the transfer with a separate phone provider before the switch completes. Check any phone-connected alarm with its supplier as well.

Plusnet Full Fibre 900 for gaming

The biggest gain is getting large games and updates downloaded sooner. At the quoted average download speed, a 100GB transfer takes 14 minutes 49 seconds, compared with 26 minutes 40 seconds on Full Fibre 500.

Download sizePerformance
50GB game7 min 24 sec
100GB game14 min 49 sec
200GB game29 min 38 sec

These are calculated times with all 900Mbps available to the download. Game-store limits, other transfers and Wi-Fi can reduce the speed. Unpacking and installation take additional time.

For measured performance, Ofcom’s March 2023 tests provide the following historical comparisons between BT full fibre and Virgin Media cable packages.

Broadband plan testedMedian average download speedMedian latency
BT 900Mbps full fibre925.7Mbps6.9ms
BT 300Mbps full fibre304.2Mbps6.9ms
Virgin Media Gig1 cable1,137.1Mbps14.8ms

These results belong to the packages named in the table, rather than Plusnet Full Fibre 900. The two BT packages recorded the same median latency despite their different download speeds. Moving to 900Mbps primarily shortens downloads; your route to the game server and congestion affect in-game ping. Pause or limit a transfer if it causes lag during a match.

Plusnet Full Fibre 900 for streaming

Three Netflix streams in 4K and one NOW Ultra Boost stream in 4K need an allowance of 75Mbps between them. That uses Netflix’s recommendation of 15Mbps per screen and NOW’s minimum of 30Mbps per device.

On a connection delivering 900Mbps, those four streams can run alongside a game download capped at 750Mbps, leaving 75Mbps of download bandwidth for other traffic. This is where the package helps a busy home: a substantial download can continue quickly while viewing carries on in several rooms.

Is Plusnet Full Fibre 900 any good?

Full Fibre 900 makes sense when downloading games, moving project folders or backing up computers is a regular part of your day. One person who downloads hundreds of gigabytes can benefit more than a larger household mainly watching television and browsing.

For many shared homes, Full Fibre 500 already has enough bandwidth. Choose 900 when reducing the wait for large transfers matters to you. Streaming and video calls alone give most households little reason to move to this speed.

The router deserves attention before you order. A computer connected by Gigabit Ethernet can make good use of the package, while a weak Wi-Fi connection will limit the improvement. Frequent large uploads are another reason to compare alternatives: 115Mbps is useful, but services with equal download and upload speeds send files much faster.

Alternatives to Plusnet Full Fibre 900

AlternativeAverage download speed / average upload speedWhy compare it?
BT Full Fibre 900900Mbps / 110MbpsWi-Fi 6 Smart Hub 3 and optional Digital Voice home phone service.
Vodafone Full Fibre 910910Mbps / 105Mbps on Openreach, or 910Mbps / 910Mbps on CityFibre and Community FibreWi-Fi 6 Power Hub, with much faster uploads on its alternative networks.
Virgin Media Gig11,130Mbps / 104Mbps on the standard packageMore download speed for large transfers on Virgin’s separate network.
Hyperoptic 1Gb900Mbps / 900MbpsEqually fast uploads for cloud backups and sending video projects.
Community Fibre 1Gbps1,000Mbps / 1,000MbpsFaster transfers in both directions, with a Linksys M60 Wi-Fi 7 router.

Plusnet Full Fibre 900 FAQs

Will I get 900Mbps over Wi-Fi?

Do not expect every wireless device to reach 900Mbps. The Hub Two uses Wi-Fi 5, and your device, signal and interference determine the speed it can use. Test a Gigabit Ethernet connection first to establish how the broadband performs separately from Wi-Fi.

Do I need a 2.5Gbps Ethernet adapter for Full Fibre 900?

No. A Gigabit Ethernet adapter supports the package’s 900Mbps average download speed. The Hub Two’s ports operate at 1Gbps, so a 2.5Gbps adapter connected to it will use a 1Gbps link.

Can I downgrade from Full Fibre 900 to 500 during my contract?

Full Fibre 900 comes with a 24-month minimum term. Plusnet’s terms allow changes between full fibre services during that term. A change can start a new minimum term or carry over the time remaining on your existing agreement. Confirm the arrangements with Plusnet before accepting it.

What happens if Full Fibre 900 falls below 500Mbps?

Check the minimum in your welcome email and run a wired speed test with other transfers paused. Report a persistent shortfall to Plusnet. If the fault remains unresolved after the 30-day repair period, its speed guarantee gives you the right to leave without an early termination charge. Plusnet’s UK-based support team is available on 0330 1239 123, from 8am to 8pm every day.

Will Full Fibre 900 slow down at peak times?

The 900Mbps average download speed is based on the speed available to at least 50% of customers during the 8pm–10pm peak period. Full fibre can still be affected by congestion, and your devices or a remote server can limit individual transfers. The average is not a promise that every download will run at 900Mbps.

How do I claim the Reward Card with Full Fibre 900?

Claim detailWhat to do
Card typeDigital prepaid Mastercard
Claim methodFollow the instructions in Plusnet’s claim email
Claim deadlineWithin 60 days of the claim email
Activation deadlineWithin three months of the card being issued
Spending deadlineWithin 12 months of issue; check the expiry date in the card account
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