BT Full Fibre 500 is ideal for a home of four to six people who are online at the same time. Two people can work on video calls while others stream in 4K and download a game without any slowdown.
Key facts
| Detail | BT Full Fibre 500 |
|---|---|
| Average download speed | 500Mbps |
| Average upload speed | 73Mbps |
| Stay Fast Guarantee | 425Mbps |
| Network | Openreach full fibre |
| Latency | 5ms to 15ms |
| Router | Smart Hub 3 (Wi-Fi 6) |
| Included extras | Cyber Threat Protect for up to 15 devices, EE Wi-Fi hotspots |
| Add-ons | Complete Wi-Fi Plus, Hybrid Connect, Digital Voice home phone, BT TV |
Router
New customers get the BT Smart Hub 3, BT’s first Wi-Fi 6 router with advanced features. For larger homes, BT offers Complete Wi-Fi Plus as an add-on to help improve Wi-Fi coverage and speeds across rooms.
Digital Voice
If you want a home phone, BT offers Digital Voice, which uses your broadband connection, so a landline is not necessary. Just plug your existing phone into the Smart Hub 3 to make voice calls. BT also offers many call plans to suit your needs.
BT TV
You can add a BT TV package to Full Fibre 500 with either the BT TV Box Pro or the BT TV Box Edge. 500Mbps offers a lot of bandwidth for 4K TV while others in the home stream, work and game.
BT Full Fibre 500 for gaming
BT full fibre latency ranges from 5ms to 15ms, which is low enough for fast online games such as Fortnite, Call of Duty, EA Sports FC, Grand Theft Auto Online and Rocket League.
Four or five people can play online at the same time while others stream. A 100GB game download will take just under half an hour.
Alternatives to consider
- For one or two light users, BT Full Fibre 300 or BT Full Fibre 150 will be enough.
- For heavy uploaders, BT Full Fibre 900 is ideal, as Full Fibre 500’s upload speed is not the same as its download speed.
- Plusnet Full Fibre 500 usually costs less, and Vodafone Full Fibre 500 offers an upload speed that is the same as the download speed in selected areas. Sky and Virgin Media are also good alternatives.